SAUDI GERMAN HOSPITAL - Sharjah

KPI'S STATISTICS

KEY PERFORMANCE INDICATORS (KPI)OUR VALUEBENCHMARK
Average waiting time in OPD7 minutes15 minutes
Average waiting time in ED for Category 3
(Moderate cases) & Category 4,5 (Minor Cases)
6.5 minutes60 minutes
Patient Satisfaction Rate95%95%
Surgical Site Infection Rate0.20%1.9%
Healthcare Associated Infections / 1000 Hospital days0.331.7
Unplanned Return to OT within 2 weeks0.48%1.8%
Elective IP Preauthorization Approval Rate within 7 days90%90%
Unplanned Return to ICU0%2.33%
Employee Satisfaction Rate91%90%
For More information  &  Appointment
Call : 800 2211 / 800 SGHUAE(744823)
Email at : info@saudigerman.com
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